Managing Capacity and Waiting Lists

If your event has limited space — like a small group dinner or a retreat — you can set an attendee limit. Once the event fills up, additional people are placed on a waiting list.

Before you begin

• You need the Admin or Staff role.
• The event must have Require registration turned on.

Setting an attendee limit

1. Open the event and go to Settings, or set this up while creating a new event.
2. Turn on Limit attendance. Under Event Settings, toggle on Limit attendance.
3. Enter the maximum number. Type the most people you want to allow.
4. Save the event.

How the waiting list works

• When someone registers and the event is full, they are automatically placed on the waiting list with a "Waitlist" status.
• On the public event page, visitors see how many spots are left. When full, the registration button changes to Join Waitlist.
• A progress bar shows the current registration count compared to the attendee limit.

Viewing your attendee and waiting lists

1. Open the event and click the Attendees tab.
2. You will see stats at the top: Registered, Checked In, Waitlist, and Capacity.
3. Each person shows a status badge — Confirmed or Waitlist.

Good to know

• If you increase the attendee limit later, people on the waiting list are not automatically moved to confirmed. You may need to manage this manually.
• The capacity progress bar turns a warning color when you reach 90% of the limit.
• If you do not set an attendee limit, the event shows "Unlimited" for capacity.

What's next?

• Set a registration deadline
• Track attendance with check-in